Contact - Get in touch -

What happens after you contact us

After we receive your inquiry, we will respond according to the steps below.

If anything on our site is unclear or you would like to discuss a potential order, please contact us through the form above. Sharing a rough outline of the shape you want to make and the expected quantity will help us move quickly. Please consider these beforehand.

Q&A or Scheduling

We typically reply within 1–2 business days.
If you are considering placing an order, or if email alone won’t fully address your questions, we will arrange a web meeting. We will coordinate schedules so we can meet at a convenient time for your team.
We usually use Zoom, but we can switch to your preferred web meeting tool.

Web Meeting & Clarifications

Upon request, we usually hold a web meeting within 1–2 weeks.
In the meeting, we typically cover:

Answers to your prior questions
(When email details are insufficient, we answer live while confirming information.)

Issues from a manufacturer’s perspective
(We ask the necessary questions from the standpoint of actually making the parts.)

How to make it affordable and reliable
(General guidance on making parts cost-effective with good quality.)

What we can handle in-house
(If another supplier is a better fit, we will refer you.)

Market trends and similar cases
(We share high-level, non-confidential insights.)

Quotation / Proposal

Although our price system is fixed-price, we issue a tailored quotation when required—for example, if your order needs a formal quote or if the scope is too complex for the list price alone.
Based on the web meeting, we submit quotes as quickly as possible.
For complex projects, we may also provide a brief proposal or a preliminary bill of materials.
Please use them as reference for your internal decision-making.